Capture
Glean Feed
The hosted portal and embedded widget keep each request attached to the user who submitted it.
Featurebase
Featurebase collects feedback alongside an omnichannel support inbox, surveys, and an AI support agent.
A Featurebase alternative without the support-suite overhead.
Get feedback, roadmap, changelog, API, and MCP without buying an inbox or help center.
Why Glean Feed: Choose Glean Feed when you need feedback, roadmap, changelog, API, and MCP on a flat workspace plan.
See Glean Feed running in production
Browse the public feedback board, roadmap, and changelog that Glean Feed uses for its own product.
The Glean Feed advantage
Glean Feed charges by workspace for feedback, roadmap, and changelog. Featurebase also sells a support inbox, AI agent, help center, surveys, segmentation, and additional communication tools.
Glean Feed Plus · $57/workspace
The complete feedback product. One flat price.
Feedback, roadmap, changelog, API, and MCP are the product—not add-ons to a support suite. Plus includes unlimited boards and admins for one workspace price.
Start with Glean Feed127
Slack integration
Planned14
97
Dark mode for the portal
In Progress9
54
Public API webhooks
In Review6
$57
per workspace
∞ boards
on Plus
∞ admins
on Plus
From request to release
Prioritize
Glean Feed
Triage feedback and promote qualified requests into the public roadmap; authorized agents can operate the workflow over MCP.
Featurebase
Featurebase combines feedback prioritization with automations, support conversations, and segmentation.
Announce
Glean Feed
Link shipped requests to a changelog and notify the people who voted or subscribed.
Featurebase
Featurebase includes roadmap, changelog, product-update widgets, release segmentation, and help-center surfaces.
Side by side
Scroll horizontally to compare every column.
| What matters | Glean Feed | Featurebase |
|---|---|---|
| Scope | Feedback, roadmap, changelog | Support, AI agent, help center, feedback, updates |
| Pricing model | Flat workspace plans | Per-seat plans plus usage/add-ons |
| Support inbox | Not a help desk | Omnichannel inbox and AI support agent |
| Best fit | Small developer teams | Teams combining support and product operations |
| Help center | Not included | Help center with AI search and multilingual support |
| Feedback limits | Board and team limits vary by plan | Unlimited feedback items and end users in published plans |
| Product updates | Roadmap, changelog, email, widget | Roadmap, changelog, widgets, segmentation |
| Data export | Workspace export and public API | Documented feedback CSV export |
Why teams choose Glean Feed over Featurebase
- Flat-priced feedback, roadmap, and changelog
- Flat workspace pricing
- Agent/API developer workflow
- No support inbox or help-center setup
Migration checklist
Test the available export and import path with one real board before changing public links.
- 01Export feedback from Featurebase using its CSV export.
- 02Separate feedback data from support and help-center content.
- 03Map boards, statuses, custom fields, and linked records.
- 04Keep Featurebase if the migration would remove support capabilities the team still needs.
Common questions
Is Glean Feed a customer-support platform?
No. Glean Feed is for collecting requests, publishing roadmap decisions, and announcing releases. It does not charge you for an inbox, AI support agent, or help center.
How does pricing differ?
Glean Feed uses flat workspace plans. Featurebase publishes seat-based plans and separate usage or add-on charges for some support and communication features.
Can Featurebase data be exported?
Featurebase documents a CSV export for feedback data. Review its supported fields and keep support/help-center content in scope separately.
Why choose Glean Feed instead of Featurebase?
Glean Feed gives you product feedback, roadmap, changelog, API, and MCP on flat workspace plans, without charging for a support inbox or help center you do not need.
Related pages
Try Glean Feed with your Featurebase data.
Start free. Test one real board, daily triage, and your public links before switching.