> ## Documentation Index
> Fetch the complete documentation index at: https://gleanfeed.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Publish and share your portal

> Open the default Glean Feed portal, choose its public sections, and share the customer-facing URL.

Every workspace includes a hosted portal for customer feedback, roadmap progress, and product updates. Start with that working default before adding accounts, a custom domain, or custom CSS.

## Open the portal

Select **Public Portal** in the workspace dashboard sidebar. The portal opens in a new tab at your default Glean Feed subdomain, or at your custom hostname when an active custom domain is connected.

The portal opens the first section you have made visible: **Requests**, then **Roadmap**, then **Updates**.

<Check>
  Confirm the workspace name and public content belong to the workspace you intend to share. Keep
  this tab open while you review settings so you can refresh it after each change.
</Check>

## Choose what customers can see

Workspace owners and admins open **Workspace settings → Portal → Behavior**. Under **Public sections**, configure:

| Section                         | Customer experience                                                        |
| ------------------------------- | -------------------------------------------------------------------------- |
| **Requests — Collect feedback** | Customers can browse approved requests and signed-in customers can submit. |
| **Requests — Browse only**      | Customers can browse approved requests but cannot submit.                  |
| **Requests — Hidden**           | Requests is removed from portal navigation.                                |
| **Roadmap**                     | Customers can see public planned, in-progress, and completed work.         |
| **Updates**                     | Customers can read published changelog entries.                            |

At least one portal section must stay visible. If Requests is **Browse only** and Roadmap and Updates are off, publish at least one approved public request so the portal is not empty.

Board access still controls request visibility:

| Board access    | What a customer can see                                             |
| --------------- | ------------------------------------------------------------------- |
| **Public**      | Anyone can read approved requests; signed-in customers can submit.  |
| **Private**     | Signed-in customers can submit and see only their own requests.     |
| **Invite-only** | Only invited customers can see the board and its approved requests. |
| **Internal**    | Customers cannot see or submit to the board.                        |

Private, invite-only, and internal boards require a paid plan and are managed under **Workspace settings → Feedback**.

## Copy and share the URL

Open **Workspace settings → Portal → Share**. Under **Public portal URL**, select **Copy**. The same tab includes a live preview, social-share links, footer links, and an email-signature snippet.

Share the copied URL where customers already look for support or product updates—for example, your help menu, docs, or customer email.

<Check>
  Open the copied URL in a private browser window. Confirm anonymous customers see the intended
  sections and cannot see private, invite-only, or internal request content.
</Check>

## Continue only when you need more

* Configure [customer accounts and interactions](/portal/accounts).
* Customize [branding and search appearance](/portal/settings).
* Connect a [custom domain](/portal/custom-domains).
* Add [custom CSS](/portal/custom-css) as an advanced, optional layer.